Work

01 / Product adoption

Bluehook Resource Centre

Information architecture · B2B SaaS · Enablement

Design completed and handed over for development.

Turning scattered product knowledge into a clearer adoption layer.

Useful help content, training material, videos, and support guidance existed, but users needed a more intentional home they could scan, trust, and return to.

The Niss move: Reframed support content as part of the product experience, not a separate afterthought.

02 / Product systems

Template Builder

Builder UX · Mobile preview · Design systems

Design completed and handed over for development.

Making flexible template creation feel less heavy.

The builder needed to support real operational complexity without making users feel like they had to understand every system rule before creating something useful.

The Niss move: Structured the experience around clearer hierarchy, reusable patterns, and a preview that helped the user understand what they were building.

03 / Workflow UX

Route Builder Wizard

Workflow UX · Setup flow · Product logic

Design completed and handed over for development.

Reducing friction in a fragmented setup workflow.

The setup pieces existed — locations, routes, scan tags, mappings, and actions — but users had to understand the system structure before the interface helped them move forward.

The Niss move: Shifted the experience from system-led setup to guided, goal-led configuration.

04 / AI-assisted therapy tool

Wombat Words

AI voice recognition · Speech therapy · Child-centred UX

Making speech practice easier to track without interrupting the therapy session.

Wombat Words was designed to support speech therapists working with children who need to practise specific words. In therapy sessions, practice often happens through play, books, conversation, and movement — not in a controlled or predictable environment. The product used AI and voice recognition to count target-word repetitions in the background, so therapists could quickly see progress without manually tracking every attempt or adding another person into the room.

The Niss move: Designed a calm, glanceable UX that helped therapists track word practice while keeping their attention on the child, not the interface.

05 / Wearable product design

IDZ

Wearable UI · Secure vault · Smartwatch UX

Designing secure document access for a smartwatch experience that had to feel simple, trustworthy, and usable on a tiny screen.

IDZ was my first wearable UI project, and one of the most exciting shifts in my design journey. The product connected a secure digital vault to IDZ's own smartwatch device, allowing users to access and manage valuable documents stored safely online. Because I had a working watch to design and test with, the project was not just about screens — it was about understanding how a real device, small interface, secure access flow, and user trust had to work together.

The Niss move: Designed around the constraints of the watch itself — keeping the interface simple, focused, and trustworthy while supporting secure access to important documents.

06 / Fintech dashboard UX

Cash Connect

Fintech UX · Dashboard design · Design-to-dev handover

Turning complex financial and operational data into clearer dashboard experiences during a period of rapid digital product growth.

Cash Connect's digital offering was still in its early stages when I joined, and the product environment grew significantly during my time there. My work focused on financial dashboard UX/UI, helping users access important operational and financial information more clearly, while also supporting the bridge between design direction and front-end implementation.

The Niss move: Helped shape clearer dashboard patterns and product interfaces that made complex financial information easier to scan, understand, and hand over for development.